Online Dispute Resolution (ODR) – Promise and Pitfalls

Date: Wednesday, June 9, 2021, 2:00 – 2:45 PM EST

Webinar Description:

Join us on June 9th as Professor Schmitz explains the reasons why ODR was developed to advance access to remedies, and discuss necessary research to explore whether it is living up to the promise – with the end goal of promoting user-centric ODR design that expands access to justice.


Learning Objectives:


Online Dispute Resolution (ODR) – Promise and Pitfalls


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Amy J. Schmitz, J.D., Elwood L. Thomas Missouri Endowed Professor of Law, University of Missouri-Columbia School of Law and Center for Dispute Resolution

Professor Amy J. Schmitz joined the University of Missouri School of Law and the Center for Dispute Resolution as the Elwood L. Thomas Missouri Endowed Professor of Law in 2016. Previously she was a Professor at the University of Colorado School of Law for over 16 years. Professor Schmitz teaches courses in Contracts, Lawyering and Problem-Solving, Online Dispute Resolution (ODR), AI, Data Analytics and the Law, Arbitration, International Arbitration, and Consumer Law. She has been heavily involved in ODR teaching and research for a long time and is a Fellow of the National Center for Technology and Dispute Resolution, as well as the Co-Chair of the ABA Technology Committee of the Dispute Resolution Section and the ODR Task Force.  Professor Schmitz has published over 75 interviews as host of The Arbitration Conversation, and is a co-author with Stipanowich, Golan, Folberg, and Reynolds of the leading casebook, RESOLVING DISPUTES: THEORY, PRACTICE AND LAW (Forthcoming Aspen 2021). She was an External Scientific Fellow of the Max Planck Institute and is a researcher with the ACT Project exploring AI and ODR at the Cyberjustice Lab. She also has been an expert and liaison for the United Nations working group seeking to create a global ODR mechanism (UNCITRAL WG III).


Connect with Me

TwitterAmy J. Schmitz
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Consumer Outreach 
The Arbitration Conversation


Relevant Publications:

Professor Schmitz has published over 50 articles in law journals and books, and a book, The New Handshake: Online Dispute Resolution and the Future of Consumer Protection, with Colin Rule. See her SSRN Author Page for many of the articles, including recent articles on ODR that are the foundation for her presentation.