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Friday, January 3, 2003 8:45 a.m.-5:30 p.m.
Annual Meeting Workshop on Dispute Resolution:
Raising the Bar and Enlarging the Canon
Enlarging the Canon: Emotions in Negotiation
Emotion and Negotiation:
From Emotion as Barrier to Efficient Emotion
Clark Freshman
University of Miami
 
- Competing Paradigms For Emotion and Negotiation
- The Traditional Paradigm
- Emotion is negative emotion (such as anger)
- Only very strong emotions matter
- Emotion interferes with negotiation
- The lawyer (and or mediator) can "cool out" the emotionally\hot client
- A Competing Paradigm: Efficient Emotion
- Emotion includes positive and negative emotion
- Even very mild changes in emotion - like that after watching a five minute funny video - are associated with statistically significant differences in negotiation outcomes
- Certain emotions are associated with success in certain negotiations
- Certain emotions may be individually efficient because negotiators themselves will do better (get more individual gains)
- Certain emotions may be socially efficient as well because they lead to more joint gains (a.k.a., a larger pie)
- The lawyer should not simply avoid emotion
- The lawyer should promote emotions associated with success with particular kinds of negotiations
- Evidence For Efficient Emotion
- Non-lawyer studies and "positive" psychology
- Business and undergraduate students induced to be in positive moods get more joint gains and sometimes more individual gains
- Business and undergraduate students induced to be in negative moods get fewer joint gains and sometimes fewer individual gains as well
- Larger constellation of positive psychology studies
- Those induced to be in positive moods do better in variety of higher level cognitive tasks
- Findings from research with law students - emotion and negotiation success
- Positive emotion associated with greater individual success at tasks both with potential for individual gain and joint gain
- Negative emotion associated with less individual success
- Positive emotion and negative emotion have distinct influences - merely reducing negative emotion not sufficient to optimize probable success!
- Findings from research with law students - emotion and law school success generally
- Research involved over 100 first year students and over 100 second year students
- Preliminary analyses shows certain positive emotional habits-including various kinds of optimism and willingness to reframe events in positive ways-associated with greater success as measured by class rank and gpa
- Preliminary analyses of
- Efficient Emotion vs. Positive Psychology
- Evidence of independence of positive emotions
- Existing research often theorizes that distinct emotions-particularly that positive emotion is not merely the absence of negative emotion
- But existing research has difficulty showing this because of limitations of method of
- What induces positive emotion may vary for different individuals and sets of individuals
- Traditional mood inductions don't test what works for different individuals
- Glade makes some people happy, but some sneeze!
- Positive emotion may often be efficient but not for every negotiation or for every stage of a negotiation or for every type of person
- Negative emotion and some negotiation success: negative emotion as signaling
- Thompson et al theorize displaying negative emotion may be associated with success at certain negotiations (more negative emotion by Baker might have led Iraq not to invade Kuwait)
- Negative emotion and some stages of negotiation
- Negative negotiations may inhibit success where there are possible joint gains
- Negative emotion may often lead to lower setting of goals and therefore less likelihood of success
- But some research - this is very controversial! - suggests positive emotion leads people to simply rely on old patterns rather than creative solutions
- And some research suggests positive emotion may lead to greater concessions
- A Special Role For Lawyers?
- Lawyers and emotion: some generalizations
- Lawyers have higher instances of symptoms of various kinds of negative emotions
- Sometimes difficult to get at if one asks only summary questions
- Lawyers may lack efficient levels of positive emotion
- But lawyers may have greater potential for training in efficient emotion
- Greater distress may mean greater motivation to learn!
- Lawyerly habits may fit some methods of mood management
- e.g. both cognitive-behavioral techniques and lawyering involve testing assumptions and weighing evidence
- Stages of Efficient Emotion Training
- Awareness of importance of emotion
- Training in awareness of emotions
- Training in approaches to efficient emotions
- Option one: Inducing efficient emotions
- Awareness of what works fro given individuals
- Option two: Attempting to correct for effects
- Easier to correct for setting low targets from negative mood than correcting for failures of creativity from lack of positive mood!
- Long-term and shorter term approaches
 
Sources for More Information:
- Clark Freshman, Adele Hayes, and Greg Feldman, The Lawyer as Mood Scientist, 2002 J. Disp. Resol 1.
- Leigh Thompson, The Mind and Heart of the Negotiator
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